Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Larry H. Miller Volkswagen Tucson
2012 Volkswagen Routan Recall
Volkswagen Routan Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsSuspension
FREE1 OPEN RECALL
NHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Suspension1
FREE1 OPEN RECALL
NHTSA campaign 12V147000 · Reported Apr 5, 2012 · 15 vehicles affected
Defect
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 ROUTAN VEHICLES, MANUFACTURED FROM NOVEMBER 15, 2011, THROUGH NOVEMBER 21, 2011. SOME VEHICLES MAY BE EQUIPPED WITH RIGHT REAR HUB AND BEARING ASSEMBLIES THAT WERE NOT FULLY MACHINED.
Consequence
THIS COULD RESULT IN A DECREASE IN DURABILITY, WHICH MAY LEAD TO WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
Corrective Action
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE RIGHT REAR HUB AND BEARING ASSEMBLY, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 20, 2012. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
Don't Want To Service? Sell Us Your Car!
Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2012 Volkswagen Routan?
- NHTSA has issued one recall for the 2012 Volkswagen Routan, affecting the suspension, specifically the right rear hub and bearing assembly.
- The assembly may not have been fully machined, potentially reducing durability and leading to wheel separation, which increases crash risk.
How do I check if my 2012 Volkswagen Routan has an open recall?
- You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
- Our team can compare the VIN with the manufacturer’s open recall records and explain whether a remedy is needed.
How much does a 2012 Volkswagen Routan recall repair cost?
- A 2012 Volkswagen Routan recall repair costs nothing when the manufacturer remedy is performed at an authorized dealer.
- The recalled right rear hub and bearing assembly is replaced free of charge when the recall applies.
Can an independent shop fix a 2012 Volkswagen Routan recall?
- No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
- Authorized Volkswagen service uses the manufacturer’s repair instructions, diagnostic tools, and parts for the recall campaign.
Does an open recall affect the trade-in value of the 2012 Volkswagen Routan?
- Buyers and dealers check recall status, so completing an open recall can help clarify the vehicle’s condition during a trade-in evaluation.
- When you are ready to discuss your vehicle, visit our trade-in page.
Recall Service & Dealership Highlights
Protect Against Wheel Separation
NHTSA reports one suspension recall for certain 2012 Volkswagen Routan vehicles manufactured from November 15, 2011, through November 21, 2011. Some may have a right rear hub and bearing assembly that was not fully machined. Reduced durability could lead to wheel separation and increase the risk of a crash. Waiting to confirm the VIN or complete the remedy can leave a potentially serious safety issue unresolved. Larry H. Miller Volkswagen Tucson can check the vehicle and arrange the manufacturer-specified replacement at no charge when the recall applies. If you received a notice or have concerns about a previous repair, act promptly and schedule service.
Authorized Volkswagen Expertise
Larry H. Miller Volkswagen Tucson is your local authorized Volkswagen service destination in Tucson, AZ. Our factory-trained technicians use manufacturer diagnostic tools, repair procedures, and OEM parts to address open recall work correctly. When the VIN confirms an applicable recall, the manufacturer remedy is performed free of charge to the owner. We welcome drivers from Tucson and nearby communities, including the surrounding Southern Arizona area, who want clear answers and dependable Volkswagen care. Visit us at 900 West Auto Mall Drive, contact our team, and schedule an appointment for a complimentary recall check.
Simple Steps to Get Started
Start by checking your VIN through NHTSA.gov or contacting our service department. Bring the 2012 Volkswagen Routan to Larry H. Miller Volkswagen Tucson so our team can verify whether the suspension recall remains open. If it does, we can arrange the right rear hub and bearing assembly replacement specified by Volkswagen at no charge. Schedule service even if you are unsure whether the work was completed; the VIN check is free and helps remove uncertainty. Our team can also answer questions about other maintenance, explain service specials, and help you choose a convenient appointment time.
Related Pages
Helpful Links