Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Larry H. Miller Volkswagen Tucson
2013 Volkswagen CC Recall
Volkswagen CC Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsFuel System, Gasoline
FREE1 OPEN RECALL
NHTSA campaign 17V509000 · Reported Aug 16, 2017 · 280,915 vehicles affected
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags
FREE3 OPEN RECALLS
NHTSA campaign 18V148000 · Reported Mar 6, 2018 · 51,352 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Unknown Or Other
FREE1 OPEN RECALL
NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
Fuel System, Gasoline1
FREE1 OPEN RECALL
NHTSA campaign 17V509000 · Reported Aug 16, 2017 · 280,915 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
Air Bags3
FREE3 OPEN RECALLS
NHTSA campaign 18V148000 · Reported Mar 6, 2018 · 51,352 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 16V078000 · Reported Feb 10, 2016 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Unknown Or Other1
FREE1 OPEN RECALL
NHTSA campaign 18V329000 · Reported May 16, 2018 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. The recall began November 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298.
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Frequently Asked Questions
5 common questions answered
What recalls has NHTSA issued for the 2013 Volkswagen CC?
- NHTSA has identified five recalls for the 2013 Volkswagen CC involving the Fuel System, Gasoline; Air Bags; and Unknown Or Other components.
- The fuel-system recall involves possible fuel pump control module power interruption and engine stalling.
- The air-bag recalls involve inflator rupture or explosion risks and possible loss of driver's frontal air bag deployment.
- The additional recall concerns regulatory compliance and may increase crash, fire, or injury risk.
How do I check if my 2013 Volkswagen CC has an open recall?
- You can check your 2013 Volkswagen CC at NHTSA.gov or get a free VIN check at our service department.
- Our team can review the manufacturer's open recall records and explain the next step.
How much does a 2013 Volkswagen CC recall repair cost?
- A 2013 Volkswagen CC recall repair costs nothing when completed by an authorized Volkswagen dealer under the manufacturer's recall remedy.
- The fuel pump control module, air-bag remedies, and compliance repairs described by NHTSA are performed free of charge when applicable.
Can an independent shop fix a 2013 Volkswagen CC recall?
- No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen CC at no charge.
- An independent shop may provide other automotive services, but recall remedies should be handled by an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of a 2013 Volkswagen CC?
- Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in conversation for your 2013 Volkswagen CC.
- When you are ready, visit our trade-in page to value your vehicle.
Recall Service & Dealership Highlights
Safety Comes First
NHTSA recall information identifies five recalls for the 2013 Volkswagen CC. A fuel pump control module may lose electrical power, causing the fuel pump to fail and the engine to stall, which can increase crash risk. Air-bag recalls address inflators that may explode or rupture and send metal fragments toward occupants during deployment. Another air-bag issue can damage the steering-wheel clock spring and prevent the driver's frontal air bag from deploying. A separate compliance concern may increase the risk of a crash, fire, or injury. Waiting can leave a known safety concern unresolved, so arrange a VIN check and recall inspection promptly.
Authorized Volkswagen Expertise
Larry H. Miller Volkswagen Tucson provides recall support in Tucson, AZ, for drivers from Marana, Oro Valley, Catalina Foothills, Vail, Sahuarita, and nearby communities. Our factory-trained technicians use manufacturer diagnostic tools and Volkswagen-approved OEM parts to identify the applicable campaign and complete the specified remedy correctly. Recall repairs are performed at no charge to the owner when covered by the manufacturer. From fuel-system concerns to air-bag and compliance campaigns, our authorized franchise dealership is equipped to handle the work with care. Call 520-600-0352 or schedule service with our team.
Simple Next Steps
Start by checking your VIN through NHTSA.gov or by contacting Larry H. Miller Volkswagen Tucson for a free VIN check. Bring the 2013 Volkswagen CC to our service department so we can confirm whether an open recall applies and explain the manufacturer remedy. If you are unsure whether previous recall work was completed, still schedule an appointment; uncertainty is enough reason to ask. We will review the record, perform eligible recall repairs at no charge, and help you move forward with confidence. Review service specials before your visit, and ask about service financing to get service now and pay later.