Larry H. Miller Volkswagen Tucson

2013 Volkswagen Jetta Hybrid Recall

Volkswagen Jetta Hybrid Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Power Train

FREE2 OPEN RECALLS

NHTSA campaign 13V568000 · Reported Nov 14, 2013 · 3,837 vehicles affected

Defect

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Consequence

This sudden loss of power while driving increases the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen Jetta Hybrid?
  • NHTSA recall information identifies three recalls for the 2013 Volkswagen Jetta Hybrid: two affecting the Power Train and one affecting an Unknown Or Other component.
  • The power train recalls involve gearbox control-module corrosion and possible mechatronic-unit cracking that may cause loss of power. The unknown or other recall concerns regulatory compliance and may increase the risk of a crash, fire, or injury.
How do I check if my 2013 Volkswagen Jetta Hybrid has an open recall?
  • You can check your 2013 Volkswagen Jetta Hybrid by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
  • Bring the vehicle to Larry H. Miller Volkswagen Tucson so the team can confirm the vehicle’s recall status and explain any next steps.
How much does a 2013 Volkswagen Jetta Hybrid recall repair cost?
  • A 2013 Volkswagen Jetta Hybrid recall repair is free at an authorized dealer when the vehicle is covered by the applicable manufacturer recall.
  • Volkswagen specifies the remedy, and an authorized franchise dealer performs the eligible repair at no charge to the owner.
Can an independent shop fix a 2013 Volkswagen Jetta Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • An independent shop may provide other automotive services, but the official recall remedy should be completed through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2013 Volkswagen Jetta Hybrid?
  • Buyers and dealers check recall status, so completing an open recall can provide important information during a trade-in evaluation.
  • When you are ready to explore your options, visit our trade-in page to value your vehicle.

Recall Service & Dealership Highlights