Larry H. Miller Volkswagen Tucson

2013 Volkswagen Jetta Recall

Volkswagen Jetta Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

Frequently asked questions

Recall Summary

22 recalls found · All repairs FREE

Power Train

FREE2 OPEN RECALLS

NHTSA campaign 13V568000 · Reported Nov 14, 2013 · 3,837 vehicles affected

Defect

Volkswagen Group of America, Inc (Volkswagen) is recalling certain model year 2013-2014 Jetta Hybrid vehicles manufactured October 2012 through October 2013 and equipped with a DQ-200 direct-shift gearbox. Due to gearbox fluid additives, the control module within the gearbox may corrode. The deposits from this corrosion may cause an electrical short and result in a stall-like condition.

Consequence

This sudden loss of power while driving increases the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the gearbox oil with a non-corrosive version, free of charge. The recall began on December 6, 2013. Owners may contact Volkswagen at 1-800-893-5298. Volkswagen's recall number is 34F6/4V.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2013 Volkswagen Jetta?
  • NHTSA recall information identifies 23 recall entries for the 2013 Volkswagen Jetta across Power Train, Unknown Or Other, Service Brakes, Hydraulic, Suspension, Engine And Engine Cooling, Air Bags, Electrical System, Brake, Other, Key Removal, Air Bag, Rear Suspension, and Engine.
  • Reported concerns include loss of drive power, braking problems, trailing-arm fracture, air-bag deployment risks, engine shutdown, rollaway risk, and regulatory noncompliance.
How do I check if my 2013 Volkswagen Jetta has an open recall?
  • You can check your 2013 Volkswagen Jetta by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Larry H. Miller Volkswagen Tucson can verify the vehicle-specific campaign and explain the manufacturer remedy.
How much does a 2013 Volkswagen Jetta recall repair cost?
  • A 2013 Volkswagen Jetta recall repair is free at an authorized dealer when the vehicle is covered by the manufacturer campaign.
  • The approved remedy may involve inspection, replacement, installation, repair, or another manufacturer-specified action.
Can an independent shop fix a 2013 Volkswagen Jetta recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2013 Volkswagen Jetta at no charge.
  • An independent shop may provide other maintenance, but recall completion should be handled through the authorized dealer network.
Does an open recall affect the trade-in value of the 2013 Volkswagen Jetta?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in process for a 2013 Volkswagen Jetta.
  • Check your vehicle and value your trade after confirming whether any open remedy remains.

Recall Service & Dealership Highlights