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Volkswagen Passat Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V862000 · 226 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
NHTSA campaign 18V148000 · 363,713 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 16V078000 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf and Jetta SportWagen, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, and 2010-2011 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
NHTSA campaign 15V483000 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 19V389000 · 662,185 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
NHTSA campaign 14V125000 · 150,201 vehicles affected
Defect
Volkswagen Group of America (Volkswagen) is recalling certain model year 2012-2013 Passat vehicles manufactured January 2011 through November 2012. In the affected vehicles, the low beam headlight bulb may become loose and lose electrical contact.
Consequence
A loss of low beam headlights may reduce the driver's visibility and increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the bulb holder, free of charge. The recall is expected to begin in May 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagens recall number associated with this campaign is 94G8/7V.
NHTSA campaign 17V309000 · 84,262 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall is expected to begin in July 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
NHTSA campaign 16V171000 · 91,442 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.
Consequence
An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.
NHTSA campaign 19V862000 · 226 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
NHTSA campaign 18V148000 · 363,713 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.
NHTSA campaign 16V078000 · 659,493 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf and Jetta SportWagen, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, and 2010-2011 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
NHTSA campaign 15V483000 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 19V389000 · 662,185 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, Lamps
Consequence
Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, block the headlight horizontal adjustment, free of charge. The recall began July 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 94L9.
NHTSA campaign 14V125000 · 150,201 vehicles affected
Defect
Volkswagen Group of America (Volkswagen) is recalling certain model year 2012-2013 Passat vehicles manufactured January 2011 through November 2012. In the affected vehicles, the low beam headlight bulb may become loose and lose electrical contact.
Consequence
A loss of low beam headlights may reduce the driver's visibility and increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the bulb holder, free of charge. The recall is expected to begin in May 2014. Owners may contact Volkswagen at 1-800-822-8987. Volkswagens recall number associated with this campaign is 94G8/7V.
NHTSA campaign 17V309000 · 84,262 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Passat vehicles, equipped with diesel engines and Direct-Shift Transmissions (DSG). The vehicle's underbody heat shield may not be long enough to protect the right half-shaft grease boot from heat, potentially resulting in a grease leak.
Consequence
If the leaking grease contacts a heated surface, such as the exhaust system and/or the diesel particulate filter (DPF), it could increase the risk of fire.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driveshaft heat shield, free of charge. The recall is expected to begin in July 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23W5.
NHTSA campaign 16V171000 · 91,442 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2012-2014 Passat vehicles equipped with TDI engines. Due to improperly assembled wire seals in a connector for an underbody sensor, water may enter and corrode the electrical connectors of the sensor, causing an electrical short.
Consequence
An electrical short can cause the electrical connectors of the sensor to overheat, increasing the risk of a fire.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the connector, replacing it as necessary, free of charge. The recall began in September. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 23T3.
5 common questions answered
NHTSA recall information identifies air bag inflators that may explode or rupture during deployment, sending metal fragments toward occupants, plus a clock spring problem that may prevent the driver's frontal air bag from deploying. Headlight concerns may allow aim to move out of specification or cause a low beam to lose contact, reducing visibility. Certain diesel Passat vehicles may have a heat shield that allows grease to reach hot components, increasing fire risk, while a TDI connector issue may cause overheating and fire. Waiting can leave a known safety concern unresolved. A prompt VIN check helps determine whether your vehicle needs a free manufacturer remedy.
Larry H. Miller Volkswagen Tucson provides authorized recall service for drivers in Tucson, Marana, Oro Valley, Sahuarita, and nearby communities. Our factory-trained technicians follow Volkswagen repair procedures and use manufacturer diagnostic tools to identify the correct campaign for your VIN. OEM parts and the manufacturer-specified remedy help ensure the repair addresses the safety concern properly. Recall work is performed at no charge to the owner when covered by the manufacturer. From air bag and headlight repairs to diesel engine and electrical-system campaigns, our team can explain the process clearly and help you move forward with confidence.
Start by locating your VIN and contacting Larry H. Miller Volkswagen Tucson for a recall check. Bring your 2013 Volkswagen Passat to our Tucson service department so our team can compare the VIN with open manufacturer recall records and explain any applicable remedy. You do not need to know whether a campaign remains open before contacting us; the check is free, and uncertainty about a previous repair is a good reason to ask. Even if your Passat seems to drive normally, schedule service promptly when you receive a notice or have a safety concern. Schedule an appointment today.
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