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Larry H. Miller Volkswagen Tucson
Volkswagen Tiguan Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 15V483000 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 14V441000 · 151,389 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Consequence
A vehicle stall increases the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
NHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 15V483000 · 420,000 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Consequence
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
NHTSA campaign 14V441000 · 151,389 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.
Consequence
A vehicle stall increases the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will update the vehicle's software to increase the fuel pump pressure, free of charge. The recall is expected to begin August 19, 2014. Owners may contact Volkswagen customer service at 1-800-822-8987. Volkswagen's number for this recall is 24AV/2W.
5 common questions answered
NHTSA identifies three recalls for the 2013 Volkswagen Tiguan. The Other component recall involves modifications that may leave certain vehicles outside applicable regulatory requirements, increasing the risk of a crash, fire, or injury. The Air Bag recall involves contamination that can damage the steering wheel clock spring and prevent the driver’s frontal air bag from deploying in a crash. The Fuel System recall involves possible fuel-system bubbles when winterized fuel is used under certain conditions, which may cause stalling and increase crash risk. Waiting can leave a known safety concern unresolved, so arrange a VIN check promptly even if your Tiguan is driving normally.
Larry H. Miller Volkswagen Tucson uses factory-trained technicians, manufacturer diagnostic tools, and OEM parts to complete Volkswagen recall remedies correctly. Our team follows the manufacturer’s instructions for the applicable recall, whether the remedy involves compliance work, an air bag clock spring protective cover or replacement, or a fuel pump pressure software update. Covered recall repairs are performed free of charge to the owner. We proudly serve drivers throughout Tucson, Arizona, and nearby communities, providing a convenient authorized Volkswagen destination at 900 West Auto Mall Drive. You can contact us at 520-600-0352 with questions about your Tiguan’s recall status.
Begin by locating your Tiguan’s VIN and contacting our service team for a free recall check. If an open remedy appears, bring the vehicle to Larry H. Miller Volkswagen Tucson so our technicians can complete the manufacturer’s repair. If you are unsure whether a previous owner handled the recall, schedule an appointment and let us verify it rather than guessing. Use our online service tool to schedule service, or call 520-600-0352. A quick check can provide clarity and help you address an important safety issue without a repair charge.
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