Larry H. Miller Volkswagen Tucson

2014 Volkswagen GTI Recall

Volkswagen GTI Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Air Bags

FREE1 OPEN RECALL

NHTSA campaign 15V483000 · Reported Aug 4, 2015 · 420,000 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Consequence

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen GTI?

NHTSA has issued one recall for the 2014 Volkswagen GTI, affecting the Air Bags component.
The recall concerns possible damage to the steering wheel air bag clock spring, which can interrupt the driver's frontal air bag connection.

How do I check if my 2014 Volkswagen GTI has an open recall?

You can check your 2014 Volkswagen GTI by entering its VIN at NHTSA.gov or by requesting a free VIN check at our service department.
Larry H. Miller Volkswagen Tucson can verify the vehicle's recall status and explain the required remedy.

How much does a 2014 Volkswagen GTI recall repair cost?

A 2014 Volkswagen GTI recall repair costs nothing when completed by an authorized Volkswagen dealer because the manufacturer remedy is free of charge.
The applicable repair may involve a protective cover or replacement of the steering wheel clock spring, depending on the vehicle's condition.

Can an independent shop fix a 2014 Volkswagen GTI recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Authorized technicians use Volkswagen diagnostic tools, repair procedures, and parts appropriate for the recall.

Does an open recall affect the trade-in value of the 2014 Volkswagen GTI?

Buyers and dealers check recall status, so completing an open recall can help address questions during a vehicle appraisal; visit our trade-in page to get started.
Checking the VIN before trading can help you understand the vehicle's open-recall status.

Recall Service & Dealership Highlights

Protect Air Bag Performance

NHTSA reports one Air Bags recall for the 2014 Volkswagen GTI. Debris may contaminate the steering wheel air bag clock spring, and the resulting damage may tear its flat cable. That can break the electrical connection to the driver's frontal air bag and prevent deployment in a crash, increasing the risk of injury. Waiting can leave a known safety concern unresolved, even if the vehicle feels normal or the air bag light has not appeared. Volkswagen's remedy may be a protective cover or a new clock spring, depending on the condition found during inspection. Both recall repairs are performed free of charge at an authorized dealer.

Authorized Volkswagen Expertise

Larry H. Miller Volkswagen Tucson provides recall assistance for drivers throughout Tucson, Oro Valley, Marana, Vail, and nearby Southern Arizona communities. Our factory-trained technicians follow Volkswagen procedures and use manufacturer diagnostic tools to identify the correct remedy for your VIN. When parts are needed, the repair uses OEM components selected for the vehicle and recall. The manufacturer recall remedy is performed at no charge to the owner, helping you address this safety issue with confidence. Visit Larry H. Miller Volkswagen Tucson at 900 West Auto Mall Drive in Tucson, AZ, for authorized Volkswagen service and support.

Take the Next Safe Step

Start by checking your VIN with NHTSA.gov or contact our service department for a free recall check. If the recall is open, bring your 2014 Volkswagen GTI to Larry H. Miller Volkswagen Tucson so our team can confirm the condition and complete the appropriate remedy. You can schedule service even if you are unsure whether the repair was completed previously. Bring the vehicle in promptly if you received a manufacturer notice or see an air bag warning light. If you prefer to plan ahead, schedule an appointment online for convenient recall assistance.