Larry H. Miller Volkswagen Tucson

2014 Volkswagen Jetta Hybrid Recall

Volkswagen Jetta Hybrid Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Clutch Assembly

FREE1 OPEN RECALL

NHTSA campaign 19V866000 · 2,167 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2015 Jetta Hybrid vehicles equipped with a DQ200 7-Speed DSG Automatic Transmission. Hairline cracks can develop within the transmission electronic gearbox (mechatronic unit), causing an internal transmission oil leak and a decrease in oil pressure.

Consequence

A decrease in transmission oil pressure can cause the clutch to fail to engage, resulting in a sudden loss of drive power, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the transmission software, free of charge. The software remedy is currently under development. The recall is expected to begin February 4, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 34J6.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2014 Volkswagen Jetta Hybrid?

NHTSA has issued two recalls for the 2014 Volkswagen Jetta Hybrid, affecting the Clutch Assembly and Power Train components.
The Clutch Assembly recall concerns possible transmission oil leakage, reduced oil pressure, clutch disengagement, and sudden loss of drive power.
The Power Train recall concerns gearbox control-module corrosion, an electrical short, and a stall-like loss of power.

How do I check if my 2014 Volkswagen Jetta Hybrid has an open recall?

You can check your 2014 Volkswagen Jetta Hybrid at NHTSA.gov or receive a free VIN check at our service department.
Bring your vehicle to Larry H. Miller Volkswagen Tucson so our team can review the manufacturer’s open recall records.
When a recall applies, we can explain the remedy and help you schedule service.

How much does a 2014 Volkswagen Jetta Hybrid recall repair cost?

A 2014 Volkswagen Jetta Hybrid recall repair is free at an authorized dealer when the manufacturer’s recall applies.
Recall work is performed according to Volkswagen’s specified remedy and does not carry a charge to the owner.

Can an independent shop fix a 2014 Volkswagen Jetta Hybrid recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Volkswagen service department has the manufacturer procedures and equipment required for recall work.

Does an open recall affect the trade-in value of the 2014 Volkswagen Jetta Hybrid?

Buyers and dealers check recall status, so completing an open recall can support a more informed trade-in evaluation.
When you are ready to discuss your vehicle, visit our trade-in page to get started.

Recall Service & Dealership Highlights

Address Transmission Safety

NHTSA identifies two safety concerns for this vehicle. In the Clutch Assembly recall, hairline cracks in the transmission mechatronic unit may cause an oil leak and lower oil pressure, allowing the clutch to fail to engage and causing sudden loss of drive power. In the Power Train recall, gearbox-fluid additives may contribute to control-module corrosion, an electrical short, and a stall-like condition. Either event can interrupt power while driving and increase crash risk. Waiting can leave an unresolved safety issue in place, so contact our team promptly for a free VIN check and guidance on the applicable manufacturer remedy.

Authorized Volkswagen Expertise

Larry H. Miller Volkswagen Tucson gives drivers in Tucson, Marana, Oro Valley, and nearby communities a direct path to authorized recall service. Our factory-trained technicians use manufacturer diagnostic tools and OEM parts while following Volkswagen’s repair instructions. When your VIN shows an applicable open safety recall, the manufacturer remedy is performed at no charge to the owner. We can review the Clutch Assembly and Power Train recall concerns, answer your questions, and help coordinate the right visit at our Tucson service department. Trust Larry H. Miller Volkswagen Tucson for clear communication and professional Volkswagen care.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or contacting our service team. If an open recall appears, bring your 2014 Volkswagen Jetta Hybrid to Larry H. Miller Volkswagen Tucson so we can verify the vehicle and carry out the specified remedy. You should schedule an appointment even if you are unsure whether a previous owner completed the work, because the VIN check is free. Our team can explain what happens next, answer safety questions, and help you move forward without guesswork. Do not wait if you have received a manufacturer notice or noticed a power-related concern.