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Volkswagen CC Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 19V535000 · 27,822 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners will receive a second notice when the remedy becomes available. Volkswagen's number for this recall is 69Z5.
NHTSA campaign 19V014000 · 119,394 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall is expected to begin in March 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
NHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 17V509000 · 280,915 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed on October 13, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
NHTSA campaign 19V535000 · 27,822 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.
Consequence
Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. Interim notices informing owners of the safety risk were mailed September 13, 2019. Owners will receive a second notice when the remedy becomes available. Volkswagen's number for this recall is 69Z5.
NHTSA campaign 19V014000 · 119,394 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Corrective Action
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall is expected to begin in March 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).
NHTSA campaign 18V329000 · 252 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Corrective Action
Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.
NHTSA campaign 17V509000 · 280,915 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Consequence
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed on October 13, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.
5 common questions answered
NHTSA recall information identifies four recalls for the 2015 Volkswagen CC. Air Bag issues may deactivate an air bag, trigger an unintended deployment, or cause a driver’s frontal air bag inflator to rupture and send metal fragments toward occupants. The Other recall may leave the vehicle out of compliance and increase the risk of a crash, fire, or injury. The Fuel Pump recall may interrupt power to the fuel pump control module, allowing the engine to stall. Waiting can leave a known safety concern unresolved, so arrange a VIN check promptly, even if the vehicle is driving normally.
Larry H. Miller Volkswagen Tucson provides authorized recall support for drivers throughout Tucson, Marana, Oro Valley, Vail, and nearby Southern Arizona communities. Our factory-trained technicians use Volkswagen diagnostic tools, manufacturer procedures, and OEM parts when completing an applicable remedy. Recall repairs are performed at no charge to the owner, giving you a reassuring place to address safety campaigns and confirm whether prior work was completed. Visit us at 900 West Auto Mall Drive in Tucson, AZ, or call 520-600-0352 to speak with the service team about your CC.
Begin by locating your VIN and contacting our service department. We can check the VIN for open recalls, explain the remedy, and arrange the appropriate visit. Bring the vehicle to Larry H. Miller Volkswagen Tucson even if you are unsure whether a recall applies or whether a previous owner completed the repair. Please schedule an appointment online, or call 520-600-0352. The VIN check is free, and an applicable manufacturer recall remedy is performed at no charge.