Larry H. Miller Volkswagen Tucson

2015 Volkswagen Eos Recall

Volkswagen Eos Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Air Bag

FREE1 OPEN RECALL

NHTSA campaign 19V014000 · 119,394 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall is expected to begin in March 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Volkswagen Eos?
  • NHTSA identifies two recalls for the 2015 Volkswagen Eos: one affecting the Air Bag component and one affecting the Other component.
  • The Air Bag recall involves a driver's frontal air bag inflator that may explode during deployment.
  • The Other recall involves modifications that may cause the vehicle not to meet applicable regulatory requirements.
How do I check if my 2015 Volkswagen Eos has an open recall?
  • You can check your 2015 Volkswagen Eos by entering its VIN at NHTSA.gov or by receiving a free VIN check at our service department.
  • Our team can explain whether an open remedy applies and what the next step involves.
How much does a 2015 Volkswagen Eos recall repair cost?
  • A 2015 Volkswagen Eos recall repair is free at an authorized dealer when the remedy applies to the vehicle.
  • The manufacturer provides the required recall remedy at no charge to the owner.
Can an independent shop fix a 2015 Volkswagen Eos recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Independent shops may offer general repairs, but the manufacturer recall remedy should be handled by an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2015 Volkswagen Eos?
  • Buyers and dealers check recall status, so an open recall can affect the trade-in conversation; visit our trade-in page to get started.
  • Completing an eligible recall remedy can help document that the manufacturer repair has been addressed.

Recall Service & Dealership Highlights