Larry H. Miller Volkswagen Tucson

2016 Volkswagen CC Recall

Volkswagen CC Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

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Frequently asked questions

Recall Summary

8 recalls found · All repairs FREE

Other

FREE2 OPEN RECALLS

NHTSA campaign 18V329000 · 252 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015 e-Golf, 2011-2015 Touareg, 2012-2015 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Corrective Action

Volkswagen will notify owners, and dealers will repair the vehicles to make them fully compliant or Volkswagen will repurchase them if necessary, free of charge. Interim notices informing owners of the safety risk were mailed July 13, 2018. Owners will receive a second notice when the remedy becomes available. Owners may contact Volkswagen customer service at 1-800-893-5298.

Other2

FREE2 OPEN RECALLS

NHTSA campaign 18V329000 · 252 vehicles affected

Defect

Consequence

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

Corrective Action

Fuel Pump1

FREE1 OPEN RECALL

NHTSA campaign 17V509000 · 280,915 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Consequence

If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk are expected to be mailed on October 13, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Child Lock1

FREE1 OPEN RECALL

NHTSA campaign 16V464000 · 5,658 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

Consequence

If an unrestrained child unexpectedly opens a door, they may fall from the vehicle increasing their risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will inspect, and if necessary, replace the child lock(s), free of charge. The recall began on August 22, 2016. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 58C9.

Head Restraint1

FREE1 OPEN RECALL

NHTSA campaign 17V287000 · 23 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, Head Restraints.

Consequence

If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.

Corrective Action

Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall is expected to begin in June 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.

Fuel Tank1

FREE1 OPEN RECALL

NHTSA campaign 17V509000 · 280,915 vehicles affected

Defect

Consequence

If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Corrective Action

Air Bag2

FREE2 OPEN RECALLS

NHTSA campaign 19V014000 · 119,394 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Consequence

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Corrective Action

Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall is expected to begin in March 2019. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298; Audi owners may contact Audi at 1-800-253-2834. Volkswagen's number for this recall is 69S8 (Audi) and 69Y5 (Volkswagen).

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Volkswagen CC?

NHTSA has issued eight recalls for the 2016 Volkswagen CC involving the Other, Fuel Pump, Child Lock, Head Restraint, Fuel Tank, and Air Bag components.
The concerns include regulatory noncompliance, fuel-pump failure and stalling, rear child-lock disengagement, inadequate head restraint protection, and air bag failure or unintended deployment.

How do I check if my 2016 Volkswagen CC has an open recall?

You can check your 2016 Volkswagen CC at NHTSA.gov or receive a free VIN check at our service department.
Our team can explain the manufacturer remedy and help you schedule service.

How much does a 2016 Volkswagen CC recall repair cost?

A 2016 Volkswagen CC recall repair costs nothing when the remedy is completed by an authorized dealer for an eligible vehicle.
Volkswagen’s specified recall remedies are performed at no charge to the owner.

Can an independent shop fix a 2016 Volkswagen CC recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Volkswagen dealer has the manufacturer diagnostic tools, repair procedures, and parts needed for recall service.

Does an open recall affect the trade-in value of the 2016 Volkswagen CC?

Buyers and dealers check recall status, so an open recall may affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy can help document that a safety campaign was addressed.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA’s recall information identifies eight recalls for the 2016 Volkswagen CC across six components. A fuel pump control-module issue may cause the pump to fail and the engine to stall. Rear child locks may disengage from vibration, allowing a child to open a rear door. Incorrect front head restraints may provide inadequate protection in a crash. Air bag concerns include a driver inflator that may rupture and an ECU issue that may deactivate or inadvertently deploy the air bags. Other recalls involve regulatory noncompliance that may raise crash, fire, or injury risks. Waiting can leave a known safety concern unresolved, so arrange a VIN check promptly.

Authorized Volkswagen Expertise

Larry H. Miller Volkswagen Tucson provides recall support for drivers throughout Tucson, Oro Valley, Marana, Sahuarita, and nearby communities in southern Arizona. Our factory-trained technicians follow Volkswagen repair procedures and use manufacturer diagnostic tools to identify the correct remedy for your VIN. OEM parts and approved equipment help ensure the repair addresses the recall condition as intended. Eligible manufacturer recall remedies are completed free of charge at our authorized franchise dealership. Visit us at 900 West Auto Mall Drive in Tucson, AZ, or call 520-600-0352 to discuss your 2016 Volkswagen CC recall service and next available appointment.

Take the Next Step

Start with your vehicle identification number, then contact Larry H. Miller Volkswagen Tucson for a free recall check. Bring the 2016 Volkswagen CC to our service department so we can verify open campaigns and explain the manufacturer’s remedy. You should schedule an appointment even if you are unsure whether a repair was completed previously, because the VIN check is free. If you received a notice or noticed a safety concern, do not delay. Our team can answer questions, coordinate the repair, and help you move forward with confidence.