Larry H. Miller Volkswagen Tucson

2016 Volkswagen Golf SportWagen Recall

Volkswagen Golf SportWagen Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

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Frequently asked questions

Recall Summary

1 recalls found · All repairs FREE

Steering

FREE1 OPEN RECALL

NHTSA campaign 18V464000 · 33,168 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2018 Volkswagen Golf and Golf Sportwagen vehicles. The build of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition while the vehicle shift lever is not in Park." As such

Consequence

Removing the key while the shift lever is in a position other than Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Corrective Action

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall is expected to begin September 8, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37L5.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2016 Volkswagen Golf SportWagen?

NHTSA identifies one recall for the 2016 Volkswagen Golf SportWagen, affecting the Steering component.
The recall concerns silicate buildup on shift-lever microswitch contacts, which may allow the key to be removed when the vehicle is not in Park.
The resulting risk is unintended vehicle rollaway, which may cause personal injury or a crash.

How do I check if my 2016 Volkswagen Golf SportWagen has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at our service department.
A VIN check helps confirm whether recall 37L5 remains open or whether the repair was completed.
Contact Larry H. Miller Volkswagen Tucson to arrange the check and discuss the next step.

How much does a 2016 Volkswagen Golf SportWagen recall repair cost?

A 2016 Volkswagen Golf SportWagen recall repair is free at an authorized dealer.
The manufacturer remedy for recall 37L5 includes installing an additional switch and circuit board at no charge to the owner.

Can an independent shop fix a 2016 Volkswagen Golf SportWagen recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
An authorized Volkswagen dealer has the manufacturer procedures, diagnostic equipment and OEM parts needed for the recall repair.

Does an open recall affect the trade-in value of the 2016 Volkswagen Golf SportWagen?

Buyers and dealers check recall status, so an open recall can affect the trade-in discussion.
Before evaluating your options, visit our trade-in page and arrange a VIN check.

Recall Service & Dealership Highlights

Safety Comes First

NHTSA identifies a Steering recall involving the shift-lever microswitch contacts on certain 2015–2018 Volkswagen Golf and Golf SportWagen vehicles. Silicate buildup may allow the ignition key to be removed while the vehicle is not in Park. That can create an unintended rollaway risk, potentially leading to personal injury or a crash. Waiting to confirm the repair can leave the vehicle exposed to this safety concern. A free VIN check can determine whether the recall remedy is still open, and an authorized dealer can install the additional switch and circuit board specified by Volkswagen without charging the owner.

Authorized Volkswagen Care

Larry H. Miller Volkswagen Tucson provides recall assistance with factory-trained technicians, manufacturer diagnostic tools and OEM parts. Our authorized service team follows Volkswagen procedures and performs the manufacturer remedy at no charge when the recall applies to your VIN. Located in Tucson, AZ, we welcome drivers from Marana, Oro Valley, Vail, Sahuarita and nearby communities. Choosing an authorized Volkswagen franchise dealer helps ensure that the recall is documented and addressed according to the manufacturer’s instructions. Call 520-600-0352 or use the service scheduler to get started.

Simple Next Steps

Start by checking your VIN with NHTSA or contacting our service department for a free check. Then bring your 2016 Volkswagen Golf SportWagen to Larry H. Miller Volkswagen Tucson so our team can confirm the recall status and complete the remedy when needed. If you are unsure whether a previous owner handled the repair, schedule service anyway; the VIN check can clarify the situation. Use the link to schedule an appointment, and plan your visit with confidence knowing eligible recall work is performed at no charge.