Larry H. Miller Volkswagen Tucson

2019 Volkswagen Golf SportWagen Recall

Volkswagen Golf SportWagen Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Key Removal

FREE1 OPEN RECALL

NHTSA campaign 19V615000 · 679,027 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in Park.

Consequence

Removing the key while the shift lever is in a position other than Park increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Corrective Action

Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall is expected to begin October 11, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2019 Volkswagen Golf SportWagen?
  • NHTSA has issued three recalls for the 2019 Volkswagen Golf SportWagen, involving the Key Removal, Suspension, and Other components.
  • Key Removal and Other concern key removal before the transmission is in Park, which can allow rollaway; the remedy adds a switch and circuit board.
  • Suspension concerns rear coil springs that may fracture; the remedy replaces the rear axle coil springs.
How do I check if my 2019 Volkswagen Golf SportWagen has an open recall?
  • You can check your 2019 Volkswagen Golf SportWagen at NHTSA.gov or receive a free VIN check at our service department.
  • Call 520-600-0352 or schedule an appointment so our team can check the VIN and identify any open remedy.
How much does a 2019 Volkswagen Golf SportWagen recall repair cost?
  • A 2019 Volkswagen Golf SportWagen recall repair costs nothing when completed by an authorized dealer as the manufacturer remedy.
  • Volkswagen specifies the applicable repair, and authorized dealers perform the covered remedy at no charge to the owner.
Can an independent shop fix a 2019 Volkswagen Golf SportWagen recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy for a 2019 Volkswagen Golf SportWagen at no charge.
  • An independent shop may offer other automotive work, but recall remedies should be handled through an authorized Volkswagen dealer.
Does an open recall affect the trade-in value of the 2019 Volkswagen Golf SportWagen?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation for your 2019 Volkswagen Golf SportWagen.
  • When you are ready, use our trade-in page to begin the valuation process.

Recall Service & Dealership Highlights