900 West AutoMall Drive
Directions
Tucson, AZ 85705
Larry H. Miller Volkswagen Tucson
Volkswagen Atlas Cross Sport Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V504000 · 11 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps
Consequence
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V702000 · 760 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
NHTSA campaign 20V712000 · 776 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Corrective Action
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
NHTSA campaign 21V026000 · 10,303 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
NHTSA campaign 20V504000 · 11 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Atlas Cross Sports and 2021 Atlas vehicles. The driver's side headlight may have been aimed too low during production. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, Lamps
Consequence
A headlight aimed incorrectly aimed reduces the driver's visibility, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will adjust the driver's side headlight, free of charge. The recall is expected to begin October 25, 2020. Owners may contact Volkswagen customer service at 1-888-241-2289. Volkswagen's number for this recall is 94N7.
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V702000 · 760 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.
Consequence
Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.
NHTSA campaign 20V712000 · 776 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.
Consequence
A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.
Corrective Action
Volkswagen has notified owners, and dealers will inspect and, as necessary, replace the steering knuckle, free of charge. The recall began November 19, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q6. Note: Owners are advised to DO NOT DRIVE the vehicle until the vehicle has been inspected and repaired if necessary.
NHTSA campaign 21V026000 · 10,303 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.
Consequence
A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.
5 common questions answered
NHTSA recall information identifies defects that may affect visibility, occupant protection, tire integrity, and steering control. A driver-side headlight aimed too low can reduce visibility and increase crash risk. Improperly welded seat components could reduce restraint in a rear-end collision. Over-cured tires may suffer a sidewall break, sudden air loss, or tread separation. Damaged or fractured steering knuckles can cause loss of steering or vehicle control; owners are advised not to drive until the vehicle is inspected and repaired if necessary. Waiting can leave a safety concern unresolved, so contact Larry H. Miller Volkswagen Tucson promptly for a free VIN check.
Larry H. Miller Volkswagen Tucson provides authorized recall service for drivers in Tucson, AZ, and nearby communities. Our factory-trained technicians follow Volkswagen repair procedures and use manufacturer diagnostic tools to identify the correct campaign for your VIN. When the remedy calls for an adjustment, inspection, tire replacement, or steering-knuckle or seatback-frame replacement, our team uses OEM parts and completes the applicable work at no charge. Choosing an authorized franchise dealer helps ensure the manufacturer’s remedy is performed correctly. Call 520-600-0352 or schedule service at our 900 West Auto Mall Drive location.
Gather your VIN, contact our service department, and bring the vehicle to Larry H. Miller Volkswagen Tucson for inspection. If you are unsure whether a recall repair was completed, still schedule an appointment; the VIN check is free and helps clarify the next step. If an open campaign applies, our team will explain the manufacturer remedy and arrange the work. Do not drive if you have been advised that a steering-knuckle issue may affect safety. Prompt action can help protect you and your passengers while keeping your Volkswagen’s recall history current.