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Volkswagen Tiguan Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V579000 · 5 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence
Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Corrective Action
Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
NHTSA campaign 20V505000 · 4,854 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.
Consequence
In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall is expected to begin October 25, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1-800-822-2834. Volkswagen's numbers for this recall are 72L1, 72K8, and 72K9.
NHTSA campaign 20V579000 · 5 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.
Consequence
Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.
Corrective Action
Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.
5 common questions answered
NHTSA identifies a seat recall involving front seat frame and backrest adjuster welds that may not have been completed correctly. In a rear-end crash, the backrest adjustment could break and reduce occupant restraint, increasing injury risk. A separate seat belt recall affects certain long-wheelbase vehicles, where third-row anchor bolts may not have been properly torqued. The third-row belt may then fail to perform as designed in a crash, increasing injury risk. Volkswagen advised that no one occupy the third row in affected vehicles. Do not wait to verify your VIN, because an unresolved safety condition can remain present until the manufacturer’s remedy is completed.
Larry H. Miller Volkswagen Tucson provides recall assistance for drivers in Tucson and nearby communities, including Marana, Oro Valley, South Tucson, and Vail. Our factory-trained technicians use manufacturer diagnostic tools and Volkswagen procedures to identify the applicable recall action. When the manufacturer calls for inspection, replacement, or another remedy, our authorized franchise dealership coordinates that work according to Volkswagen’s instructions. Covered recall remedies are performed at no charge to the owner. With a dedicated Volkswagen service team and access to OEM parts when required, you can address a safety concern with a clear, manufacturer-backed process close to home.
Begin by checking your VIN through NHTSA.gov or contacting our service department. Bring the vehicle to Larry H. Miller Volkswagen Tucson so our team can confirm whether a recall remains open and explain the next step. If you are unsure whether previous work was completed, schedule an appointment anyway—the VIN check is free. Keep any manufacturer notice with you, and follow safety instructions that apply to your vehicle’s configuration. Once the status is confirmed, we can arrange the applicable manufacturer remedy and help you move forward with greater confidence.