Larry H. Miller Volkswagen Tucson

2021 Volkswagen Atlas Cross Sport Recall

Volkswagen Atlas Cross Sport Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

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Frequently asked questions

Recall Summary

5 recalls found · All repairs FREE

Wheel

FREE1 OPEN RECALL

NHTSA campaign 21V132000 · 128 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and Atlas Cross Sport vehicles. The lug bolt holes on the wheels may have been machined incorrectly, preventing the wheel bolt from sufficiently attaching to the wheel bearing hub.

Consequence

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will inspect all four wheels, and as necessary, replace the wheels, lug bolts ,and wheel bearings, free of charge. The recall began March 4, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q9.

Wheel1

FREE1 OPEN RECALL

NHTSA campaign 21V132000 · 128 vehicles affected

Defect

Consequence

An insufficiently attached wheel may separate from the vehicle, increasing the risk of a crash.

Corrective Action

Steering2

FREE2 OPEN RECALLS

NHTSA campaign 21V026000 · 10,303 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The front steering knuckle may fracture in the area of the strut mounting.

Consequence

A fractured steering knuckle can cause a loss of vehicle control, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will inspect and, as necessary, replace one or both steering knuckles, free of charge. The recall began February 16, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 40Q7.

Backup Camera1

FREE1 OPEN RECALL

NHTSA campaign 20V716000 · 32,148 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Tire1

FREE1 OPEN RECALL

NHTSA campaign 20V702000 · 760 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Atlas Cross Sport and 2021 Atlas vehicles equipped with Continental Cross Contact LX Sport tires, size 255/50 R 20 105 T. The tires may have been over cured.

Consequence

Over cured tires can result in a sidewall break causing a sudden loss of air pressure or the tread separating from the tire. Both conditions increase the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will inspect DOT date code and mold number on the vehicle's tires to see if they are affected, replacing them as necessary, free of charge. The recall began November 30, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 44Q5.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volkswagen Atlas Cross Sport?

NHTSA has issued five recalls for the 2021 Volkswagen Atlas Cross Sport involving the Wheel, Steering, Backup Camera, and Tire components.
The Wheel recall concerns wheel attachment; two Steering recalls concern steering knuckles; the Backup Camera recall concerns a black or frozen rear-view image; and the Tire recall concerns certain potentially over-cured tires.

How do I check if my 2021 Volkswagen Atlas Cross Sport has an open recall?

You can check the VIN at NHTSA.gov or receive a free VIN check at the Larry H. Miller Volkswagen Tucson service department.
A VIN check confirms whether a campaign applies and whether the manufacturer remedy remains open.

How much does a 2021 Volkswagen Atlas Cross Sport recall repair cost?

A 2021 Volkswagen Atlas Cross Sport recall repair costs nothing when completed by an authorized Volkswagen dealer under the manufacturer remedy.
Depending on the recall, the remedy may include inspection, replacement parts, or a software update at no charge.

Can an independent shop fix a 2021 Volkswagen Atlas Cross Sport recall?

No; only an authorized Volkswagen franchise dealer performs the manufacturer recall remedy at no charge.
Authorized technicians have the Volkswagen procedures, diagnostic tools, and parts needed for the specified repair.

Does an open recall affect the trade-in value of the 2021 Volkswagen Atlas Cross Sport?

Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; start with our trade-in page.
A completed recall also gives the next owner clearer safety documentation.

Recall Service & Dealership Highlights

Safety Starts With a VIN Check

NHTSA recall information identifies five safety campaigns for the 2021 Volkswagen Atlas Cross Sport. A wheel defect may allow a wheel to separate, while steering knuckle defects may cause loss of steering or vehicle control. A backup camera may show a black or frozen image, reducing visibility while reversing. Certain over-cured tires may suffer a sidewall break, sudden air loss, or tread separation. These conditions can raise crash risk, and the steering guidance says not to drive until the vehicle is inspected and repaired if necessary. Checking your VIN promptly helps determine whether your vehicle needs a free remedy.

Trusted Volkswagen Expertise

Larry H. Miller Volkswagen Tucson serves drivers throughout Tucson, AZ, and nearby communities with factory-trained technicians who understand Volkswagen safety campaigns. Our team uses manufacturer diagnostic tools, Volkswagen repair procedures, and OEM parts to perform the specified remedy correctly. Recall work is completed at no charge to the owner when covered by the manufacturer campaign, including the necessary inspections, steering or wheel component replacement, tire replacement, or software update. Visit us at 900 West Auto Mall Drive for authorized Volkswagen service and reassuring support from a dealership dedicated to your vehicle’s safety.

Simple Next Steps

Start by locating your VIN and contacting Larry H. Miller Volkswagen Tucson for a free recall check. If an open campaign appears, bring the vehicle to our service department so the team can inspect it and complete the manufacturer remedy. Schedule service even if you are unsure whether a prior repair was completed; the VIN check is free and helps clarify your status. If a steering concern is suspected, follow the safety guidance and do not drive until inspection. Call 520-600-0352 or schedule an appointment online.