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Volkswagen Jetta Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V716000 · 32,148 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.
Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
NHTSA campaign 21V038000 · 57 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
NHTSA campaign 20V716000 · 32,148 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.
Consequence
A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.
Corrective Action
Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.
NHTSA campaign 21V038000 · 57 vehicles affected
Defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Corrective Action
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
5 common questions answered
NHTSA identifies two safety-related recalls for the 2021 Volkswagen Jetta. The Backup Camera issue can cause a black screen or frozen infotainment system, reducing rearward visibility while reversing and increasing crash risk. The Seat issue involves potentially missing front seat-track bolts; without them, the seat may move forward or backward without restriction, increasing the risk of injury in a crash. Waiting can leave these conditions unresolved when the vehicle is needed most. A VIN check determines whether either remedy remains open, and an authorized Volkswagen dealer performs the applicable repair at no charge to the owner.
Larry H. Miller Volkswagen Tucson provides factory-trained technicians, manufacturer diagnostic tools, and OEM parts for recall service. Our team follows Volkswagen's specified remedy, including the free infotainment software update for the Backup Camera concern and front seat-track inspection with bolt installation when necessary. Located in Tucson, AZ, we welcome drivers from Tucson and nearby communities who want trusted Volkswagen care. Contact Larry H. Miller Volkswagen Tucson at 520-600-0352 or visit us at 900 West Auto Mall Drive for knowledgeable assistance with your vehicle's recall status and safety needs.
Start by checking your VIN through NHTSA.gov or let our service team perform the check for free. Bring your vehicle to Larry H. Miller Volkswagen Tucson if an open recall is identified, and bring any manufacturer notice you received. If you are unsure whether a repair was completed, schedule service anyway—the VIN review is free and helps clarify the next step. Our authorized team can complete the applicable remedy at no charge, helping you return to the road with greater confidence.
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