Larry H. Miller Volkswagen Tucson

2021 Volkswagen Tiguan Recall

Volkswagen Tiguan Recall service at Larry H. Miller Volkswagen Tucson in Tucson, AZ

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Backup Camera

FREE1 OPEN RECALL

NHTSA campaign 20V716000 · 32,148 vehicles affected

Defect

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, Rear Visibility.

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Corrective Action

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall is expected to begin January 15, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2021 Volkswagen Tiguan?
  • NHTSA identifies two recalls for the 2021 Volkswagen Tiguan: one involving the Backup Camera and one involving the Seat.
  • The Backup Camera recall concerns a possible black or frozen rear-view image, and the Seat recall concerns potentially missing front seat-track bolts.
How do I check if my 2021 Volkswagen Tiguan has an open recall?
  • You can check your 2021 Volkswagen Tiguan by VIN at NHTSA.gov or receive a free VIN check at our service department.
  • Our technicians can review the manufacturer’s open recall records and explain the next step.
How much does a 2021 Volkswagen Tiguan recall repair cost?
  • A 2021 Volkswagen Tiguan recall repair is free at an authorized Volkswagen dealer when an applicable open recall is confirmed.
  • The backup-camera remedy is a software update, while the seat remedy includes inspection and bolt installation when necessary.
Can an independent shop fix a 2021 Volkswagen Tiguan recall?
  • No; only an authorized Volkswagen franchise dealer performs the manufacturer remedy at no charge.
  • An authorized dealer has the manufacturer procedures and equipment needed to complete the recall remedy.
Does an open recall affect the trade-in value of the 2021 Volkswagen Tiguan?
  • Buyers and dealers check recall status, so completing an open recall can help keep the trade-in process moving.
  • When you are ready, use our trade-in page to begin valuing your vehicle.

Recall Service & Dealership Highlights