Average Score (399 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

399 Ratings

4.8 Average

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  • Refugio D.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Lynsee Y.06-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • George B.06-09-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Consistent service and attention to detail. On most recent service, both staff and Service Manager went above and beyond to complete the work in time for us to take a cross country trip.

  • Irving H.06-09-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

    My experience was not that great. It felt too easy and too quick. It makes me wonder if they even serviced the vehicle. On top of that they offered a car wash and guess what, they did not wash the car, real bummer. It makes me think twice about purchasing a vehicle at this dealership next time I want to buy a car.

  • Oben J.06-08-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Rajesh H.06-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Alicia F.06-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I was greeted as soon as I drove up, my service advisor, Eddie, was efficient.

  • Marcel M.06-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Customer service

  • Calvin K.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • William K.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great customer service!