The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
Prompt diagnosis and repair. Justin understood our needs and provided top-notch customer service. The entire service process was well-communicated and thorough. I felt extremely satisfied with the care and attention paid by this team.
TYPE:ServiceMODEL:TiguanYEAR:2018
The team is quality especially Justin. Thank you.
TYPE:ServiceMODEL:TiguanYEAR:2022
Service meets my expectations. Service and sales representatives wait above and beyond to address all of my concerns and needs. Give me a free round trip uber ride is a plus.
TYPE:ServiceMODEL:TiguanYEAR:2022
Staff was courteous and communicative.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Everyone was professional and friendly. The maintenance was done quickly and without issue. I even used the after hours drop off and pick up! Always is a great experience!
TYPE:ServiceMODEL:TiguanYEAR:2018
Excellent services
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2020
I really enjoyed the simplicity of making my appointment online. The service representative, Justin was fantastic and very understanding of what my vehicle's needs were. The time it took to service was very reasonable and I really enjoyed the video that was sent to me via text that showed me what my vehicle needed. My car was also washed when I picked it up. Nice touch!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Excellent service and communication!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
I felt like Justin communicated the services, needs and timelines clearly and kindly.
