Average Score (399 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

399 Ratings

4.8 Average

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  • Marilyn B.05-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Alyssa E.05-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • David G.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Brian B.05-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The visit was on time and done in a timely fashion.

  • Danah M.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Took my car back at the appointment time & communicated the progress throughout. Karl is always a pleasure to work with. Walt is extremely thorough with inspection & even diagnosed an issue that many people couldn’t find, which turned out to be extremely minor!

  • Tom P.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Competent service personnel. Good waiting area! Would return again.

  • Fred S.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Thank you for brining Tommy back as the service manager! He is honest, reliable and I trust him with my vehicle. He is the reason I continue to purchase VW’s for my wife and I. Please give him a raise!

  • Mackenzie T.05-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    No comments - always excellent customer service. I actually enjoy bringing my car in!

  • Arthur R.05-22-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Excellent service. It was good coordination from drop off to pickup when the job was finished.

  • Ulrich F.05-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024