Average Score (400 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

400 Ratings

4.8 Average

Models
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  • Ulrich F.05-22-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Elizabeth T.05-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Amber G.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Very responsive and accommodating

  • Steve S.05-20-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Service dept did a good job

  • Richard A.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Originally over a month but when I called to complain why it was taking so long a new Service Adviser was assigned to me and he was very helpful

  • Richard M.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Routine replacement of defective warranty piece. In and out within time frame. SA took care of.

  • Roy S.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Ruben was great

  • Renee L.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Very friendly staff, staff kept me informed if any services needed done

  • Julie A.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My service rep Justin always gives superb customer service!

  • Christopher B.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019