TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Average Score (375 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:AtlasYEAR:2025
Buying a car is always a stressful experience here. You never really know how much the dealer is screwing you. When you have a person that is willing to be transparent about the deal and treats you like a customer and not a money bag, it definitely helps. With that being said, at some moments I was treated like a customer, and at some other times I was a money bag. The financial managers were okay, but I can’t say the same about the salesperson. He had no knowledge of VW’s financial programs and was pushing to close for a deal most of the time. I ended up spending my entire day to close the deal, which in my opinion is not good.
TYPE:ServiceMODEL:AtlasYEAR:2023
The service was completed as expected.
TYPE:ServiceMODEL:AtlasYEAR:2021
Great communication.
TYPE:ServiceMODEL:PassatYEAR:2020
All staff members we encountered were easy to work with and FRIENDLY. Thanks for the service
TYPE:ServiceMODEL:ID.4YEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Everything was fast and I was kept informed about everything.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
TYPE:ServiceMODEL:JettaYEAR:2023
Very quick and helpful service!
TYPE:ServiceMODEL:JettaYEAR:2022
Didn't use my coupon, then just gave me lesser deal upon pointing this out. Wouldn't or didn't do a request to put undercarriage back on that was in trunk. Had plenty of time and charges high end for routine work.