Average Score (375 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

375 Ratings

4.8 Average

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  • Rajesh H.06-07-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Alicia F.06-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    I was greeted as soon as I drove up, my service advisor, Eddie, was efficient.

  • Marcel M.06-05-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Customer service

  • Calvin K.06-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • William K.06-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Great customer service!

  • Marilyn B.05-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Alyssa E.05-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

  • David G.05-30-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Brian B.05-25-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    The visit was on time and done in a timely fashion.

  • Danah M.05-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Took my car back at the appointment time & communicated the progress throughout. Karl is always a pleasure to work with. Walt is extremely thorough with inspection & even diagnosed an issue that many people couldn’t find, which turned out to be extremely minor!