Average Score (405 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

405 Ratings

4.8 Average

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  • David M.05-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Marty K.05-07-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Kathryn J.05-05-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Carl was very helpful and kind.

  • Jesus D.05-05-2025

    TYPE:ServiceMODEL:JettaYEAR:2025

  • Bradford R.05-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Robert F.05-02-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    I had a door handle recall appointment. It took a bit to get checked in, but it was on time. Unfortunately, a ding on the rear door was noted after the service, however the service manager and associate have made arrangements to repair the paint. Door handles seem to work fine after replacement.

  • Roger V.05-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Awesome customer support. Thank you for fixing my engine light so quickly.

  • Lori L.05-02-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    I've had a number of Volkswagens over the years and was very happy to find the 2024 GTI with manual transmission on your lot. I had a very good experience with my sales advisor, Victor Gunnells. He was very easy going, straight forward and respectful. I felt like he was trying to work with me to get me the best deal possible. I also have a really good service advisor in Karl Kompe and was very pleased that I would be able to continue my relationship with him. He has taken great care of our family VWs for the last five years. Overall, this was a great experience and I would definitely recommend your dealership to others. Many thanks to Victor....I'm loving my little GTI!

  • Douglas C.05-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Everyone was professional and on time.

  • Celina M.05-01-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Quick check in, knowledge of my car, really nice staff.