Average Score (375 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

375 Ratings

4.8 Average

Models
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  • Roy S.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Ruben was great

  • Renee L.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Very friendly staff, staff kept me informed if any services needed done

  • Julie A.05-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    My service rep Justin always gives superb customer service!

  • Christopher B.05-18-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Klaudia B.05-17-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Michael G.05-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Justin is great- professional, competent, friendly, thorough. Was able to schedule appointment on my desired day. Car was ready sooner than expected.

  • Thomas B.05-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Amazing service staff

  • Gailene Z.05-16-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Great service from Karl and he kept me informed. Unfortunately, parts took longer than expected to receive, but was quickly fixed when they arrived.

  • Jacob T.05-14-2025

    TYPE:ServiceMODEL:ArteonYEAR:2022

  • Mary K.05-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Super friendly staff! I appreciate everything- my Atlas looks fantastic!