TYPE:ServiceMODEL:Golf GTIYEAR:2023
Average Score (402 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Golf GTIYEAR:2019
Great and efficient service. The only reason for four stars is that it took a little longer than initially anticipated to get tires delivered and so that pushed everything back a week.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2022
Amazing staff!
TYPE:ServiceMODEL:TiguanYEAR:2020
Friendly, timely
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2025
Great customer service and always greeted with a friendly smile.
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
The staff in the service department was very attentive and friendly. We were there for a recall repair which was taken care of in an expeditious manner. Because the service took a mere 60 seconds, they offered a car wash at the end of the appointment. The job was done surprisingly well and I was very please with the whole experience. I would say one thing that could be improved is the signage on the service entrance doors. The bay is well marked, but parking and entrance to the actual service area desks was not marked and made for an interesting scavenger hunt-like trip for this first-time customer.