Average Score (402 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

402 Ratings

4.8 Average

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  • Pat G.03-28-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Very helpful, efficient and friendly.

  • Josefina W.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    The technician who worked on my car took care of it like it were their own. Highly recommend whoever worked on my car.

  • Joanne Z.03-27-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Victor and Carlos were able to bring down the price of the car I was interested in. I also was able to give Victor my budget and he (and Joseph Woodall) were able to suggest cars to look at.

  • Valerie H.03-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    I always get treated very well . They are polite and respectful

  • Kidus A.03-26-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2023

  • Bernard F.03-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Service completed timely with full explanation of work needed. Helpful staff.

  • Graciela T.03-24-2025

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

  • Stanley C.03-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    They asked me to bring the car back and leave it for 2 days so the cooling system could be checked for leeks. 2 days to do a pressure check isn’t reasonable.

  • Kendrick M.03-18-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    We were very happy with the purchase process at Larry H. Miller VW. We have been VW owners for about 17 years, previously through Chapman VW here in Tucson. When we started considering the significant purchase of the ID.Buzz, we naturally went to our previous dealer. They turned out to not be very helpful, so I thought I might as well try calling LHM. I happened to reach Robert, who was exceptionally friendly and helpful on that call and throughout the buying process. It was a long process, waiting for the Buzz to arrive, deciding on different colors and configurations... Robert kept me posted all along the way and was always friendly and helpful to deal with. The rest of the staff were the same, from Steve to Carlos to Raul. I'm glad I called LHM that day.

  • Daniel C.03-17-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    The service dept staff are always too notch and they do not recommend unnecessary services.