Average Score (404 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

404 Ratings

4.8 Average

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  • Edisa A.02-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Everything was done fast . Staff was very nice and patient

  • Wadiah S.02-27-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Mychal was amazing! Thank you!

  • William C.02-25-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    They were going to pay for a dent, and then when I took a day off work to get it fixed, they did not fix the dent, also, I told them about a bulged tire that the car had and they wanted me to buy a brand new one even though I bought it like that.

  • Albert P.02-24-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    The service people especially Karl, are professional. Also, i bought the car from sales manager Steve, and the other day he helped me with a couple of questions. He didn’t have to, but he did. That’s a good thing.

  • Alejandra C.02-24-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Felix R.02-23-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Gena M.02-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Karl kept me informed and was very clear about the maintenance and cost of my vehicle's visit.

  • Samantha L.02-19-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Thomas B.02-18-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Thank you everyone

  • Cecil H.02-17-2025

    TYPE:SalesMODEL:TiguanYEAR:2024

    Helpful,knowledgeable,great service, and met all our needs.