TYPE:ServiceMODEL:ID.4YEAR:2021
The VWofA policy of scheduling, not an appointment, but an opportunity to get in the que is absurd.
Average Score (405 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:ID.4YEAR:2021
Spectacular service! Karl took great care of us and went far above and beyond expectations. If the day comes when we need another car, and we still live in Tucson, we know where we will be going. Top of class for sure.
TYPE:ServiceMODEL:PassatYEAR:2020
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:ServiceMODEL:BeetleYEAR:2019
I was able to schedule an appointment easily. My service consultant, Marcus, was great in communicating what my vehicle needed. He was professional and kept me updated throughout the day, which I appreciate! I'm always satisfied with the work Larry H. Miller Volkswagen Tucson provides. Thank you!
TYPE:ServiceMODEL:TiguanYEAR:2021
Work preformed as promised in a timely manner
TYPE:ServiceMODEL:ID.4YEAR:2021
Unfortunately, the upgrade took longer than anticipated. Karl and Marcus kept me informed and pushed so I could get my car Tuesday morning.
TYPE:ServiceMODEL:TaosYEAR:2022
Great service agents, quick turnaround, fair pricing, very friendly and professional
TYPE:ServiceMODEL:Golf SportWagenYEAR:2019
Mr. Armenta was great answering all my questions I was satisfied with all around customer service experience.