TYPE:ServiceMODEL:PassatYEAR:2018
Great and service and a smooth process. I called a day in advance and scheduled with Justin Vario. He was responsive and scheduled service the following day.
Average Score (401 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2023
Great customer service and solved the issue with my car
TYPE:ServiceMODEL:AtlasYEAR:2021
We always expect the best customer service and attention to detail, that's why we always prefer larry miller Volkswagen. Carl is a fantastic service advisor, and we feel like we are in good hand every time we bring either of our 2 Volkswagen cars in for service.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Great service overall. Karl is a very concise and considerate service advisor.
TYPE:ServiceMODEL:JettaYEAR:2019
Karla at customer service was wondering on all our needs. Great customer service, friendly and fast. Thank you again Karl for helping my daughter with her car. ☺️🙏
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2022
The service is always great. There may have been a snag at the last service to replace a recalled sensor in the passenger seat. I had a seat cover with headrest cover that had to be taken off for service. I didn't notice while I was there, but when I got home I noticed that the headrest cover was missing. Hopefully they have it at the dealer. Again, I'm very happy with the service, just that small comment. Thanks.
TYPE:ServiceMODEL:AtlasYEAR:2018
Made an appointment but still had to wait 3.5 hours for an oil change.
TYPE:ServiceMODEL:TiguanYEAR:2021
My service advisor Justin has been superb. He is attentive and takes the time to hear concerns and relay any issues my cat may need. An asset to your organization!