Average Score (375 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

375 Ratings

4.8 Average

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  • Meredith M.09-08-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Ariana M.09-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Lisa M.09-08-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • John W.09-07-2025

    TYPE:ServiceMODEL:ID.4YEAR:2025

  • Amanda W.09-06-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Very helpful and kind. Vehicle wasn’t bought through you guys it was a carvana deal with a warranty company and you guys handled it greatly !!

  • Cihat E.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Everything was great

  • Maricela G.09-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Good treatment of the staff and very extensive observation of the vehicle

  • Daniel G.08-31-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Great experience with the service drive as well as the Service Manager will continue to complete my automotive needs with this dealership.

  • Steven R.08-31-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Justin took care of me got me in right away. Gave me options about regular maintenance for my vehicle.

  • Randi C.08-30-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Our sales person, Junior, was what made this experience so great. He went above and beyond for us. Was patient when we wanted to test drive and look at several cars on the lot. Made no qualms about negotiating our payment to where we were comfortable. We knew we wanted another Volkswagen, as we have loved our past VW vehicles and he helped us find the perfect one. Raul made the finance paperwork quick and easy and we are so happy we got the additional warranty and Gap coverage as his explanation made perfect sense as to why those things are so important. It didn't feel like a sales pitch. Thanks so much for making it easy and we love our new car.