Average Score (375 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

375 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Kathy N.01-12-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I was able to schedule an appointment easily. My service consultant, Marcus, was great in communicating what my vehicle needed. He was professional and kept me updated throughout the day, which I appreciate! I'm always satisfied with the work Larry H. Miller Volkswagen Tucson provides. Thank you!

  • Scott S.01-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Work preformed as promised in a timely manner

  • Eileen A.01-10-2025

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Unfortunately, the upgrade took longer than anticipated. Karl and Marcus kept me informed and pushed so I could get my car Tuesday morning.

  • David H.01-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Great service agents, quick turnaround, fair pricing, very friendly and professional

  • Gerardo M.01-08-2025

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Mr. Armenta was great answering all my questions I was satisfied with all around customer service experience.

  • Juan G.01-08-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Always great service

  • Lorraine P.01-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Joel S.01-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Quick, thorough service. Great customer care from Karl, who was great to work with.

  • Patricia O.01-05-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Would normally give the service a 5 star, but the whole thing took way too long.

  • Guadalupe M.01-03-2025

    TYPE:ServiceMODEL:TaosYEAR:2024