Average Score (400 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

400 Ratings

4.8 Average

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  • Teresa S.12-02-2024

    TYPE:ServiceMODEL:Golf SportWagenYEAR:2019

    Eleazar is always thoughtful and thorough. Facts about what is needed...no pressure. Appreciate this Service Department and drive across town to get it! Thanks.

  • Travis T.12-01-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Marcus Reif was very professional and will always know he has me covered in future

  • Zeyu X.12-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Jean M.11-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Ed B.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Justin demonstrates tremendous pride in his work and genuinely cares about his customers experience. Im happy he is here!

  • Cecil H.11-30-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Crystal P.11-29-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Elezar is always so helpful

  • Jose D.11-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Did not complete my service

  • Mary K.11-26-2024

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Super friendly staff that made me feel welcomed. My car even got cleaned- inside and out, and looks fantastic! I appreciate your amazing staff! Thank you!!

  • Oliver S.11-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Excellent customer service and got me in fast.