Average Score (399 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

399 Ratings

4.8 Average

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  • Justin A.11-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Kevin R.11-22-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    I wouldn't trust anyone else but Vic to purchase from

  • Edisa A.11-22-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Beth H.11-21-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Fast service! Karl's customer service is excellent.

  • Samantha S.11-20-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Alejandro C.11-19-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Robert V.11-17-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    The service rep was very attentive, and kept me informed about the progress.

  • Tristine W.11-17-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

  • Aric B.11-16-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Thomas K.11-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Justin in Service was very clear about what I needed to do, and listened to my questions. The inspection showed a couple of other things to add, and I like the automated system where I could review all work and approve only what I wanted done at that visit. The Uber rides home and then back when the car was ready was very convenient and better than me sitting at the dealership for 4 hours.