The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
I don't live in Tucson; I'm about an hour and a half away but I don't mind driving to the Larry H Miller VW dealer since the service we receive is always great. I know that my car is in good hands, and I know that I'm always getting fair pricing.
TYPE:ServiceMODEL:JettaYEAR:2020
Your team cannot seem to fix the brakes. The car has been in a few times to no fix. $1300. For brakes that are very loud and squeaky is totally unacceptable.
TYPE:ServiceMODEL:AtlasYEAR:2024
Service Writer Karl is knowledgeable and, most importantly, honest - never saying that the car needs something but really doesn’t. Technicans are good, too.
TYPE:ServiceMODEL:Golf GTIYEAR:2024
It took 2.5 hours for an oil change. Asked if we wanted a car wash and we refused, it was done anyway. The set positions were all changed and even the sun visor was moved. the windows and mirrors were steaked and had to be cleaned. Ove all the experience was very unsatisfactory!!!
TYPE:ServiceMODEL:TiguanYEAR:2023
Easy scheduling, clear description of work, price, greeting by General Manager (Steven), and great customer service (give Carl a raise!)
TYPE:ServiceMODEL:ID.4YEAR:2023
Great service.
TYPE:ServiceMODEL:JettaYEAR:2024
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2020
Customer service was excellent. Timing of actual labor was incredibly timely.
TYPE:ServiceMODEL:JettaYEAR:2023
