Average Score (399 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

399 Ratings

4.8 Average

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  • David S.10-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Roberto R.10-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service

  • Luciano C.10-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Justin in the service department was very professional and helpful, kept up on everything and kept me informed and updated on the service.

  • Jan H.10-27-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was excellent. Karl Kompe treated me great and technician Matthew really knows his stuff

  • James P.10-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Ronald G.10-26-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

    I have purchased two new VW’s at Larry H Miller. Both purchase experiences have been terrific. Quality people, and a great buying experience.

  • Dana H.10-24-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    This is the fourth time I've taken my car in for this problem, so right now I'm kinda waiting for the light to pop on again. I really appreciate the way they treat their customers though. They did seem to drop off a little when I didn't spend any money on the service due to my warranty.

  • Glorya A.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2018

  • Felix R.10-23-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

  • Ana T.10-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Took longer than told, poor communication throughout. Asked about 2 other items, did not complete or communicate on those either