Average Score (400 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

400 Ratings

4.8 Average

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  • Keyshia C.09-27-2024

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Ivan G.09-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Marcus has been super helpful for all my car needs.

  • Darren P.09-26-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

    Professional and courteous staff, Karl Kompe is great to work with.

  • Charles P.09-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Justin was great and very helpful.

  • Denise C.09-24-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Karl is my service advisor and he went above and beyond in making sure my car issues were taken care of. I know with the times, you have short staff and vehicles take longer to addressed. honestly, I don't know if you can take care this problem because its hard to get people to what to work. Karl is a very hard worker and I glad he is my service advisor.

  • Tim H.09-24-2024

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Not having the parts available for a scheduled recall service. Function of cruise control has changed since vehicle was serviced.

  • Juan G.09-23-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

    Everything was great. Great customer service

  • Joanne M.09-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Rick C.09-17-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Albert P.09-15-2024

    TYPE:ServiceMODEL:JettaYEAR:2024

    Karl is a good service guy. But they are all very good. Was a timely appointment…time to do the work was good