TYPE:ServiceMODEL:Jetta GLIYEAR:2022
Service Advisor Karl Kompe was great. He's aware of my long drive to the dealership (180 miles round trip) and worked to get my work done in one visit. Excellent communication. Great overall experience.
Average Score (400 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:SalesMODEL:Atlas Cross SportYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2024
Excellent service, gave options for things that needed resolution and were communicative.
TYPE:ServiceMODEL:Golf GTIYEAR:2023
TYPE:ServiceMODEL:JettaYEAR:2022
I received great customer service by Justin. He called me ahead of time, as I requested to go over questions about the service and at all times during my service. He offered options and kept me informed of everything that was being done. He offered me water and was very polite and respectful while I waited.
TYPE:ServiceMODEL:TaosYEAR:2023
The service was excellent
TYPE:SalesMODEL:AtlasYEAR:2024
From our first contact with the sales team, our experience was fantastic. Raul, our sales representative was always extremely helpful and eager to guide us in the entire process. We felt every interaction with all the sales staff was great and made us feel comfortable during our buying process. Superb job from Raul who I believe have us enough tools to make an educated decision in our vehicle search process. Overall a superb experience!
TYPE:ServiceMODEL:TiguanYEAR:2022
Every time I go back for service I always get treated with respect and honesty. Always doing their best to find my needs and making sure I get the best prices. They are very clear and also explaining why I need the services request and required.
TYPE:SalesMODEL:ID.4YEAR:2023
Very helpful and answered all my questions.
TYPE:SalesMODEL:Golf GTIYEAR:2024
We love the VW Brand and working with Victor Gunnells and the entire Larry H. Miller team. This is our 6th new VW we've purchased with Victor since 2021 and each had been a great experience. Victor Gunnells is a great person, who values relationships and caring for people. The car buying experience is an extension of this relationship. There is never any pressure and Victor always exceeds every expectation in ensuring we are able to make the best decision for our family. Working with Victor represents the very best in what people should expect from a VW, or any other, dealership. Overall, we couldn't be happier with our past and present experiences with Victor and Larry H. Miller.