Average Score (375 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

375 Ratings

4.8 Average

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  • Alexander S.08-30-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    Service staff shows the utmost competence, knowledge of product lines, and a refreshingly down-to-earth way of relating to customers.

  • Cecil H.08-29-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Jan H.08-28-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Honest, reliable, knowledge, reasonably priced serviced

  • Dora E.08-28-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    I was very pleased with the service center. They honored my coupon without any problems. I was pleasantly surprised when they washed my car. I did not expect that. They went beyond great service. They were outstanding!

  • Arianna F.08-27-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    No issues, service was great.

  • Ashley R.08-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Everyone in services was very friendly and helpful

  • John D.08-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    seamless execution from start to finish1

  • Romey K.08-20-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Jack O.08-17-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    I was very happy to be able to purchase the new Volkswagen ID buzz. My salesman was extremely friendly and he took the time to address what I was looking for him and the finance team did everything possible to get me out of a bad loan on another vehicle and they did it.

  • Glen W.08-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    GOP’s service advisor finally a good person to help