Average Score (400 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

400 Ratings

4.8 Average

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  • Sophia S.07-25-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Wonderful service team with great attitude

  • Mark T.07-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    I was treated like a king. First class service. Issues were quickly fixed and the car runs like a new one.

  • Alyssa M.07-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Reuben was amazing - excellent customer service and communication skills, very thorough

  • Beth W.07-24-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

  • Ulises C.07-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Great customer service.

  • Nigel G.07-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Great customer service.

  • Robert O.07-21-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Linda R.07-20-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Bryan D.07-20-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • James P.07-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    My experience with the service department at Larry H Miller Volkswagen was outstanding! My advisor Ruben Guayante took the time to thoroughly explain the additional services that were needed and kept me informed of the progress of the service. When the service was completed I noticed the screen format on my dashboard had changed and he immediately came out to thc car a made the necessary adjustments to bring it back to the original settings...something I could never have done on my own. I also want to acknowledge their service manager Tommy Bernath who took the time to request a diagonistic to verify the alignment concern and once completed showed and explained to me the results. As a result I felt totally confident to go foreward with the service that was recommended. All in all I feel very confident bringing my vehicle to Larry Miller Volkswagen and would highly recommend their service department.