TYPE:ServiceMODEL:TiguanYEAR:2023
I was greeted by my advisor and he took really good care of me. My vechile was ready is half hour and that’s even with a car wash.
Average Score (375 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:GolfYEAR:2021
Tried to sell cabin filter replacement 2 wks after it was replaced. Failure to explain "required" service and most importantly the Service Advisor completely refuses to be accountable for the service techs. We have lost trust in this dealership despite a great sales experience.
TYPE:SalesMODEL:JettaYEAR:2025
TYPE:ServiceMODEL:ID.4YEAR:2021
I love the staff. They always do a great job of letting me know what is needed and answering any questions I have.
TYPE:ServiceMODEL:TaosYEAR:2023
My car service took longer than expected, and I had to return to work. After discussing the situation with my service consultant, he quickly arranged a temporary vehicle for me to use while my car was being serviced. I received a notification once my car was ready for pickup. Overall, I really appreciated the professionalism and helpfulness of the staff.
TYPE:ServiceMODEL:JettaYEAR:2023
TYPE:ServiceMODEL:AtlasYEAR:2021
The service representative was kind and helped get me in and out quickly
TYPE:ServiceMODEL:AtlasYEAR:2021
Professional service I trust you will take care of me and my family and help keep my car safe. With the recommendations. Explained cost/ warranty
TYPE:ServiceMODEL:ID.4YEAR:2021
Easy scheduling, updated frequently with servicing, loved the uber ride, service technician answered all my questions well
TYPE:ServiceMODEL:JettaYEAR:2023
Mr. Bottomley did well to keep me informed of status of service, and arranged additional appointments and alerted me to body of next major interval appointment and coverage