Average Score (400 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

400 Ratings

4.8 Average

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  • Jan H.07-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    You serviced the car promptly and professionally. No complaints. I Nice waiting area while car is serviced

  • Danny L.07-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    The service department at Larry H Miller VW has never been anything but fantastic to deal with. The service members are a credit to the dealership and to the VW USA brand - truly exceptional.

  • Serge D.07-17-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Lorraine P.07-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

    I received good service

  • Melva L.07-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Mychal Henderson was our salesman. He was very professional and not pushy. He really worked with us dealing with a trailer hitch problem and a rear view mirror with garage openings capabilities to be exchanged between the 2 vehicles. Victor sent us the email information on the 2025 TIQUAN and put figures on paper for us. Darrell the finance guy was great explaining everything and trying to get us the best interest rate. The whole team was impressive and high quality people!!!

  • Sean M.07-14-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    Prompt diagnosis and repair. Justin understood our needs and provided top-notch customer service. The entire service process was well-communicated and thorough. I felt extremely satisfied with the care and attention paid by this team.

  • Ed B.07-12-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    The team is quality especially Justin. Thank you.

  • Eric B.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service meets my expectations. Service and sales representatives wait above and beyond to address all of my concerns and needs. Give me a free round trip uber ride is a plus.

  • Patricia O.07-11-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Staff was courteous and communicative.

  • Joseph M.07-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Everyone was professional and friendly. The maintenance was done quickly and without issue. I even used the after hours drop off and pick up! Always is a great experience!