TYPE:ServiceMODEL:TiguanYEAR:2018
Excellent services
Average Score (400 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
TYPE:ServiceMODEL:JettaYEAR:2020
I really enjoyed the simplicity of making my appointment online. The service representative, Justin was fantastic and very understanding of what my vehicle's needs were. The time it took to service was very reasonable and I really enjoyed the video that was sent to me via text that showed me what my vehicle needed. My car was also washed when I picked it up. Nice touch!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Excellent service and communication!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
I felt like Justin communicated the services, needs and timelines clearly and kindly.
TYPE:SalesMODEL:AtlasYEAR:2025
TYPE:ServiceMODEL:TaosYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025
TYPE:ServiceMODEL:TiguanYEAR:2019
Justin always makes sure to take care of me and my car needs
TYPE:ServiceMODEL:TaosYEAR:2024
Tommy took the time to listen to my questions and concerns. Not all of my issues could be replicated in the current temps. Tommy didn’t try to gaslight the problem existing, but did make sure to document it for future reference. After several poor experiences with service team and management I was dreading taking my car back to LHM VW after several years of loyalty. Tommy renewed my trust and confidence in LHM VW service department.